By January 31, 2014 Read More →

Don’t Keep Staff In The Dark

When you ask your staff to do something or roll out a policy, directive or procedures, don't keep your staff in the dark about the reasons. This is particularly important if it is a 'head office' initiative.

When staff know the reason for something, even if they don't agree, they will be more likely to understand, particularly if there is in fact a logical reason behind it or even a bigger picture issue they didn't think about.

Not only does this help with buy-in, if they know the underlying reasons for something, it will help them execute or implement better. They may even come up with issues or solutions to make it work better, instead of blindly implementing something. After all, they know the details best.

So, the next time, don't keep your staff in the dark. You'll get better results.


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