Leadership

Perception is Reality

Perception is Reality

Perception is a key hurdle when dealing with customers. Whether you deal with internal customers or external customers, you have probably encountered a customer who has a perception of your service that you don’t agree with. Your customers will see things differently based on their viewpoint or experiences so you shouldn’t be taken off guard. […]

About Michel Theriault

Michel is the founder of Success Fuel for Managers. He is an author, speaker and consultant focusing on topics relevant to Managers and aspiring Managers in businesses of all sizes who want to get results, get attention, and get ahead. He is also a contributor to Forbes and AllBusiness Experts . Michel is available for speaking engagements, training and consulting. Connect with him or send an email.

By July 4, 2010 0 Comments Read More →
Leaders Make Changes Today That Deliver Lasting Benefits

Leaders Make Changes Today That Deliver Lasting Benefits

I recently conducted a benchmarking exercise using my Intelligent Benchmarking principles. The study clearly demonstrated why implementing change is how leaders beat their peers and deliver results for their organization. Since intelligent benchmarking is about identifying practices you can use to improve, not just comparing your results to an average, the intent of this exercise […]

About Michel Theriault

Michel is the founder of Success Fuel for Managers. He is an author, speaker and consultant focusing on topics relevant to Managers and aspiring Managers in businesses of all sizes who want to get results, get attention, and get ahead. He is also a contributor to Forbes and AllBusiness Experts . Michel is available for speaking engagements, training and consulting. Connect with him or send an email.

By February 17, 2010 0 Comments Read More →
3 Books to Help You Succeed as a Manager

3 Books to Help You Succeed as a Manager

Here are three books I’ve read in the past that had a great influence on me as a manager in several companies. As you can see, they are all very different and the third one is mostly entertainment, but it will make you reflect on how you manage and lead your team. I’m a believer […]

About Michel Theriault

Michel is the founder of Success Fuel for Managers. He is an author, speaker and consultant focusing on topics relevant to Managers and aspiring Managers in businesses of all sizes who want to get results, get attention, and get ahead. He is also a contributor to Forbes and AllBusiness Experts . Michel is available for speaking engagements, training and consulting. Connect with him or send an email.

By February 15, 2010 0 Comments Read More →
As A Manager, Are You Also A Leader?

As A Manager, Are You Also A Leader?

As A Manager, Are You Also A Leader? Leadership isn’t reserved for the CEO of your company. Whether you recognize it or not, as a manager, you are in a leadership role. To effectively do your job, you have to take on a leadership role in the many areas you touch upon daily, whether it’s […]

About Michel Theriault

Michel is the founder of Success Fuel for Managers. He is an author, speaker and consultant focusing on topics relevant to Managers and aspiring Managers in businesses of all sizes who want to get results, get attention, and get ahead. He is also a contributor to Forbes and AllBusiness Experts . Michel is available for speaking engagements, training and consulting. Connect with him or send an email.

By February 13, 2010 0 Comments Read More →
Who should be responsible for purchasing decisions? – You or the Procurement department

Who should be responsible for purchasing decisions? – You or the Procurement department

If you are responsible for your budget, responsible for results and manage the supplier for the duration of the contract, you should be the one responsible for purchasing decisions, as long as they are conducted based on your company’s procurement policies. About Michel TheriaultMichel is the founder of Success Fuel for Managers. He is an […]

About Michel Theriault

Michel is the founder of Success Fuel for Managers. He is an author, speaker and consultant focusing on topics relevant to Managers and aspiring Managers in businesses of all sizes who want to get results, get attention, and get ahead. He is also a contributor to Forbes and AllBusiness Experts . Michel is available for speaking engagements, training and consulting. Connect with him or send an email.

By December 5, 2009 0 Comments Read More →
Don’t Blow it With Your Team Exercises – Keep it relevant and not a one-time-thing.

Don’t Blow it With Your Team Exercises – Keep it relevant and not a one-time-thing.

In a previous blog, I talked about a team exercise that left a powerful impression on me. It was the “Subarctic Survival Situation” by Human Synergistics. That exercise was appropriate for the group I was with, but sometimes team building and leadership exercises don’t hit the mark and do more damage than good. About Michel […]

About Michel Theriault

Michel is the founder of Success Fuel for Managers. He is an author, speaker and consultant focusing on topics relevant to Managers and aspiring Managers in businesses of all sizes who want to get results, get attention, and get ahead. He is also a contributor to Forbes and AllBusiness Experts . Michel is available for speaking engagements, training and consulting. Connect with him or send an email.

By November 29, 2009 0 Comments Read More →
You’re a Manager – Shouldn’t you have all the answers?

You’re a Manager – Shouldn’t you have all the answers?

If there is one thing I know for sure, it’s that I don’t know everything. I’m constantly learning from others. As a Manager, do you really think you’re expected to know everything? If you do, you’re turning your back on a wealth of knowledge that can help you be more successful. The best managers surround […]

About Michel Theriault

Michel is the founder of Success Fuel for Managers. He is an author, speaker and consultant focusing on topics relevant to Managers and aspiring Managers in businesses of all sizes who want to get results, get attention, and get ahead. He is also a contributor to Forbes and AllBusiness Experts . Michel is available for speaking engagements, training and consulting. Connect with him or send an email.

By November 21, 2009 0 Comments Read More →

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